What should you do if you lose your wallet or an item dear to you?
Every one of us has lost an object dear to us at one time or another, or even an object precious simply for the reason that it cost so much, or that to get it back you have to literally do cart-wheels.
For example, who hasn’t lost their wallet?… or their cell phone?… and how did it feel – knowing you were missing something very expensive? – and thinking that another person could find it and use it as and when they wanted. This would certainly make you feel angry.
I’ll tell a true story. A few months ago I was returning from Italy, heading for London. I was on the bus from Heathrow taking me home. It was fairly empty. My trolley was secured on the luggage rack above the wheel. Do you know this little space made especially for travellers’ suitcases?
Arriving at my stop, I take my things and set off for home. I arrive at my front door and … I feel too light. Why? I look around and immediately my memory goes to the suitcase; I have left it on the bus, having taken only my PC and another bag.
NSH, the British National Health Service counts more than 30.000 doctors in the United Kingdom. Do you already have a doctor?
As if it were the most important thing in the world (and it was because I had a lot of fresh Italian food inside my suitcase – later you will understand the importance of this – plus the SKY decoder to watch sports) I leave bag and PC at home and start to run to the bus stop where I had just got off and I start to stop all the drivers asking for information on how to recover my luggage. Thus, begins the suitcase recovery phase; I ask the drivers to call all their colleagues and pass on the description of the suitcase.
I will not go into more detail. After about 2 hours between ups and downs from the buses that passed by my stop I was able to find out the location of the central bus station to the west of London and shortly after, my bus, the one on which I had left my precious luggage, returned to the station and my suitcase was still there. So lucky!
Precisely to prevent this from happening to you too, I decided to create this guide on how to move after having lost something really precious, and I will start with the buses, providing the details to contact the TFL – Transports for London where, through the online contact form , you can give information about the lost object, such as its colour, and provide details of the place where you lost it (bus, subway, boat on the Thames, etc)
I’ve lost my Oyster card!
If you have registered your Oyster card on the official website of Oyster.tfl.gov then you can contact customer service and ask for the card to be blocked. Consequently you can request a new replacement card.
If your card is not registered, you will probably lose all the credit on the card. However, the suggestion is to call the customer service and request the suspension of the card. It will be your task to prove the card belonged to you.
I’ve lost my driving license!
The idea of losing our driving license always terrifies us. Fortunately the English services are excellent and so, the DVLA – the UK Driver Vehicle Licensing Authority, allows us to get online assistance and request a replacement for the lost or damaged license through the convenience of a PC.
I’ve lost my credit card!
Even before you can imagine losing the card, I’ll give you a hint. Memorise your bank number, save it on your mobile, write it on a sheet of paper and stick it on the fridge. It doesn’t matter where or how but memorise it.
When you lose your credit card, the first thing to do is call your bank and request an immediate card lock so no one can use it. It’s about your money, act as fast as you can!
From the appropriate bank app, you will be able to block the card, but in case this is not possible, I have listed here the phone numbers to call for the main UK banks:
Barclays: 0345 945 4545 (if you call from abroad +44 2476 842 099)
HCBS: 0800 085 2401 (if you call from abroad +44 1442 422929)
NatWest: 0370 600 0459 (if you call from abroad +44 1268 500 813)
Lloyds: 0800 096 9779 (if you call from abroad +44 1702 278 270)
I’ve lost my identity card!
If you lose your identity card, I suggest you read all the information on the national Consulate website of your country.
I’ve lost my passport!
As with the identity card, the loss of a passport is managed by your country consulate, where you will find all the information on what to do in case of loss or theft.
Someone stole my car!
Perhaps the biggest nightmare imaginable is to leave the house and not find the car. What should you do in this case?
The very first thing to do is immediately contact the police or go straight to the nearest available phone and call your insurance provider.
You can find more details on the government website – “Stolen vehicle” section.
If you found this article useful and wish to share your experience of how you recovered your lost/stolen wallet, please write in the comments section below.